De Raph City Travel and Tour is recruiting suitably qualified candidates to fill the position below:
Job Title: Reservation Agent
Location: Nationwide
Job Description
- We are looking for a detail-oriented Reservation Agent to assist our customers with their booking needs.
- You will provide various planning and booking services, including answering customers' questions, making travel suggestions, and booking rooms and tickets.
Responsibilities
- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the customers' desired travel dates.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
- Providing support to customers who may need to amend or cancel a reservation.
Requirements
- High school diploma.
- Experience working in sales or public relations, preferably in the hospitality or travel industries.
- Customer-service experience.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Proficient in Microsoft Office Suite.
- Data entry experience.
- Flexible working hours.
Application Closing Date
21st August, 2020.
How to Apply
Interested and qualified candidate should send their CV to: info.deraphcitytravelandtour@gmail.com using the Job Title as subject of the email.
0 Comment to "JOB VACANCY:-Reservation Agent at DE Raph City Travel and Tour"
Post a Comment