GIG
Logistics is Nigeria’s leading Logistics Company and we are constantly in
search of young, smart & exceptional talents to partner with us in building
a world class institution.
We are recruiting to fill the position below:
Job Title: Service Centre Agent
Locations: Owerri, Imo and Gombe
Position Purpose
We are recruiting to fill the position below:
Job Title: Service Centre Agent
Locations: Owerri, Imo and Gombe
Position Purpose
- To increase brand goodwill
through superior service delivery.
Job
Description
- Provide guidance to walk-in
customers on product and service offerings
- Educate customers and potential
customers with information on SLA and delivery timelines
- Drive client satisfaction by ensuring
that services are delivered according to agreed Service Level Agreements
(SLA).
- Serve guests by providing
product/ service information related to delivery life-cycle, rates and
payment.
- Resolve product or service
problems by clarifying customer's complaint; determining the cause of the
problem; selecting and explaining the best solution to solve the problem;
expediting correction or adjustment, and following up to ensure
resolution.
- Eliminate the possibility of
shipping contraband and prohibited goods by ensuring 100% inspection of
all parcels presented for shipping.
- Promote and cross-sell
company’s products.
- Ensuring proper documentation
and safety of all parcels sent and received.
Who
We Look For
- Young, personable graduates
with minimum of HND from a government recognized tertiary institution.
Application Closing Date
21st August, 2019.
Method of Application
Interested and qualified candidates should send their CV to: jobs@giglogistics.ngusing SCA, Preferred Location, (E.g. Service Center Agent/Gombe) as subject of mail.
21st August, 2019.
Method of Application
Interested and qualified candidates should send their CV to: jobs@giglogistics.ngusing SCA, Preferred Location, (E.g. Service Center Agent/Gombe) as subject of mail.
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