Atidam
Pharmacy is currently recruiting to fill the position below:
Job Title: Customer Care Representative
Location: Lagos
Responsibilities
Job Title: Customer Care Representative
Location: Lagos
Responsibilities
- Maintaining a positive,
empathetic and professional attitude toward customers at all times.
- Responding promptly to customer
inquiries.
- Communicating with customers
through various channels.
- Acknowledging and resolving customer
complaints.
- Knowing our products inside and
out so that you can answer questions.
- Processing orders, forms,
applications, and requests.
- Keeping records of customer
interactions, transactions, comments and complaints.
- Communicating and coordinating
with colleagues as necessary.
- Providing feedback on the
efficiency of the customer service process.
- Managing a team of junior
customer service representatives.
- Ensure customer satisfaction
and provide professional customer support.
Requirements
- High School Diploma, General
Education degree or equivalent.
- Ability to stay calm when
customers are stressed or upset.
- Comfortable using computers.
- Experience working with
customer support.
Application Closing Date
26th August, 2019.
Method of Application
Interested and qualified candidate should send their CV to: hr.atidamjobs@gmail.com using the Job Title as subject of the email.
26th August, 2019.
Method of Application
Interested and qualified candidate should send their CV to: hr.atidamjobs@gmail.com using the Job Title as subject of the email.
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